Monday, September 16, 2013

BlackBerry plans security feature for Android, iPhone

A BlackBerry salesperson displays a BlackBerry Z10 during the launch of the BlackBerry 10 smartphone in Mumbai February 25, 2013. REUTERS/Vivek Prakash

A BlackBerry salesperson displays a BlackBerry Z10 during the launch of the BlackBerry 10 smartphone in Mumbai February 25, 2013.

Credit: Reuters/Vivek Prakash

By Euan Rocha

TORONTO | Fri Mar 15, 2013 10:48am EDT

TORONTO (Reuters) - BlackBerry will offer technology to separate and make secure both work and personal data on mobile devices powered by Google Inc's Android platform and by Apple Inc's iOS operating system, the company said on Thursday.

The new feature could help BlackBerry sell high-margin services to enterprise clients even if many, or all, of their workers are using smartphones made by BlackBerry's competitors. That may be crucial for the company as it has lost a vast amount of market share to the iPhone and to Android devices, such as Samsung Electronics Co's (005930.KS) Galaxy line.

Jefferies analyst Peter Misek said he expects BlackBerry's device management software to gain traction this year, and boost revenue next year.

"Supporting devices with the best, most secure, and easiest-to-use mobile solution should enable RIM to transform into what we believe is an attractive model," he said in a note to clients.

The offering could help BlackBerry shore up its profitable services business. BlackBerry's shares plunged in December after it said it would change the way it charges for services, cutting fees for customers that do not need advanced security and other enhanced features.

The new Secure Work Space feature will be available before the end of June, and will be managed through BlackBerry Enterprise Service 10, the platform that allows BlackBerry's corporate and government clients to handle devices using different operating systems on their networks.

BlackBerry said the feature fences off corporate email, calendar, contacts, tasks, memos, web browsing and document editing from personal apps and content, which could be less secure.

BALANCING ACT

In a bid to regain market share and return to profit, BlackBerry introduced a new line of smartphones powered by its BlackBerry 10 operating system earlier this year.

The touch screen version, dubbed the Z10, is on sale in more than 20 countries, while a device called the Q10, with a physical keyboard, will be available in April.

The new devices have a feature called Balance, which keeps corporate and personal data separate. It allows information technology departments to manage the corporate content on a device, while ensuring privacy for users, who can store and use personal apps and content on the same phone without corporate oversight.

With Secure Work Space, "we're extending as many of these (Balance) features as possible to other platforms," David Smith, BlackBerry's head of mobile enterprise computing, said in a statement.

BlackBerry's move comes as Samsung, whose Galaxy devices have gained great popularity, attempts to make itself a more viable option for business customers with security features such as Samsung Knox and SAFE, or Samsung for Enterprise.

BlackBerry said Secure Work Space means clients would not need to configure and manage expensive virtual private network VPN.L infrastructure in order to give workers' devices access to data and applications that reside behind corporate firewalls.

"Secure Work Space also offers the same end-to-end encryption for data in transit as we have offered on BlackBerry for many years, so there is no need for a VPN," Peter Devenyi, head of enterprise software, said in an interview.

SELLING SERVICES

The new feature could also help stem declines in BlackBerry's service revenue. That business has long been a cash cow for BlackBerry because of the large clients that pay to use its extensive network and security offerings.

However, the company has been under pressure to reduce its infrastructure access fees, and opted to do so during the transition to BlackBerry 10. Due to the changes, BlackBerry's service revenue is expected to decline over the course of this year.

Giving its large array of corporate clients the ability to manage BlackBerry devices, along with Android smartphones and iPhones on their networks might encourage both corporate and government clients to continue to pay for and use BlackBerry's device management services.

BlackBerry plans to report quarterly results on March 28.

Last week, Chief Executive Thorsten Heins said sales of the Z10 had surpassed BlackBerry's expectations in emerging markets such as India, where cheaper entry-level phones are typically popular.

On Wednesday, the company said it had received an order for 1 million BlackBerry 10 smartphones - the largest order it has ever had from a single customer - and its shares jumped.

BlackBerry's volatile stock closed up 8.2 percent at $15.65 on the Nasdaq on Wednesday, while its Toronto-listed shares rose by a similar margin to C$16.04.

The shares pared gains on Thursday, falling 2.3 percent to $15.29 in late morning trading on the Nasdaq. In Toronto, its shares were 2 percent lower at C$15.72. (Reporting by Euan Rocha and Allison Martell; Editing by Jeffrey Benkoe, Lisa Von Ahn and Peter Galloway)


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Lawmakers hover as more homeowners rent rooms to visitors

Tourist look at the statue of liberty at lower Manhattan in New York August 27, 2011. REUTERS/Eduardo Munoz

Tourist look at the statue of liberty at lower Manhattan in New York August 27, 2011.

Credit: Reuters/Eduardo Munoz

By Peter Myers

LONDON | Fri Mar 15, 2013 11:03am EDT

LONDON (Reuters) - For British student Carly Connor a trip to London for a city break would be impossible if she had to pay for a hotel so instead she rents a room in a Londoner's home.

Connor, 26, is among a growing number of people taking advantage of a surge in the number of homeowners offering to rent out a room for a night or longer, with the cash a welcome addition to recession-squeezed budgets.

This new wave of hospitality sweeping the travel industry was sparked by the success of "couch surfing", where people could go online to book a free bed in a home, and is being led by a blitz of new websites that let tourists bypass resorts and hotels.

"A lot of the time you find yourself with a host who is more than happy to point you in the direction of a few local hot spots that you otherwise would have missed entirely," Connor told Reuters.

But the increasing popularity of peer-to-peer rentals has lawmakers on the alert in some countries, scrutinising tax, health and safety, and rental infringements.

Martin Buck, a director at ITB, the world's largest travel fair, said the popularity of homestays was fuelled by websites like Airbnb, Wimdu, 9flats, and HouseTrip, where users post listings for short-term rentals of all or part of their home.

Listings on Airbnb, the biggest site, have surged to about 300,000 in 192 countries from 10,000 in late 2009, with the website taking a cut on all bookings. The listings include everything from New York apartments to Costa Rican tree houses.

But Buck said unregulated homestay sites and concerns that these were actually illegal hotels was a hot topic in many places including Berlin, the headquarters of Wimdu and 9flats.

"There is talk in some areas of Berlin of prohibiting it," he told Reuters. "But can you really prevent people from using their privately owned homes as they want? It raises a whole lot of constitutional and human rights questions."

HOME OR ILLEGAL HOTEL?

Renting out a room is legal in London, up to a level.

The British government's "Rent a Room Scheme" allows householders to earn 4,250 pounds a year tax-free from letting furnished accommodation.

For the past year, Peter Tompkins has charged about 700 pounds a week to rent a spare bedroom in his apartment in the clock tower above London's St Pancras train station from where views stretch to St Paul's Cathedral.

Tompkins said he uses Airbnb to rent the room, reassured by the company's 600,000 pound insurance guarantee to hosts, as well as a 24-hour support line. He said it was important to have a professional relationship with guests akin to a hotel.

"I think you ought to behave as a hotel or regulated organisation would, but I am conscious that there's no regulation on me. I just try and behave well," he told Reuters.

The growing popularity of Airbnb, which has processed around five million paid overnight stays since 2008, is starting to cause friction with some lawmakers.

According to Inc., a U.S.-based magazine focused on growing private companies, Airbnb made around $100 million in 2012, with the estimate based on the site's six to 12 percent commission on each room booked.

Wimdu is Airbnb's next-biggest competitor with 150,000 properties on its books since it began in 2011. It would not divulge its revenues. Rival 9flats has 90,000 properties.

Airbnb, set up in 2008, maintains the law needs to distinguish between people who occasionally rent out rooms and landlords who illegally run residential buildings as hotels.

Airbnb is currently lobbying authorities in Washington, DC, for a review on rental laws in the United States, seeking to craft a model for cities across the world to follow.

Company spokesperson Christopher Lukezic said he understood this movement was "growing within unchartered waters" as in the previous homestay trend, couch surfing, no money changed hands.

"Our typical host is a regular resident, who, on average, is only renting out their home for a few weeks a year, helping them to make ends meet," Lukezic told Reuters.

"Not only does it help increase the number of tourists who can afford to visit a city but it also creates economic prosperity for the citizens of the city who are hosts, often in parts of the cities where there are no hotels."

While lawmakers are raising concerns about the home-stay trend, the travel industry is unperturbed as it does not expect to see any profit squeeze on hotels.

Robin Chadha, chief marketing officer of CitizenM, a Dutch boutique hotel group with a growing portfolio across Europe, said services like Airbnb have made city trips more affordable for longer stays and family groups.

"But hotels will always be safer, offer more facilities and offer service, which apartments cannot," he said.

(Additional reporting by Victoria Bryan, Editing by Belinda Goldsmith)


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London keeps global edge as top transport finance hub

Tower Bridge on the Thames River is seen from The View gallery at the Shard, western Europe's tallest building, in London January 9, 2013. REUTERS/Luke Macgregor

Tower Bridge on the Thames River is seen from The View gallery at the Shard, western Europe's tallest building, in London January 9, 2013.

Credit: Reuters/Luke Macgregor

By Jonathan Saul

LONDON | Fri Mar 15, 2013 11:27am EDT

LONDON (Reuters) - London remains the top financing centre for the global transport industry, although it faces stiff competition from New York and capitals in Asia Pacific as companies seek to tap more funding sources, a survey showed on Friday.

Some 37 per cent of respondents from the global aviation, rail and shipping sectors ranked London as the key financial centre for transport, followed by New York at 14 percent and Singapore at 7 percent, the survey by international law firm Norton Rose found.

"London and New York remain key financial centres for the transport industry but are looking over their shoulders at Asia which is growing in importance," said Harry Theochari, global head of transport at Norton Rose.

Of those canvassed, 43 percent from the rail industry said London was most favoured as a financing hub, followed by 40 percent in the shipping sector and 31 percent in aviation.

The annual survey by Norton Rose, now in its fourth year, is one of the transport sector's leading barometers of market conditions, especially for the shipping community.

While London has a 300-year history as a leading finance, insurance and legal centre for the shipping industry, the survey said companies were looking at alternatives due to tough trading conditions, exemplified by a warning last month from Frontline (FRO.OL), one of the world's biggest tanker operators.

Frontline said it may miss bond repayments due in 2015 and be forced to restructure again if the market's depression continues.

"A dramatic reduction in the availability of debt finance in the London market means that shipping is increasingly turning to structured finance and private equity," Theochari said.

"This gives New York a distinct advantage, as it has the largest capital markets in the world and far greater access to private equity than any other global financial centre."

The survey canvassed views from 1,006 participants from a range of companies involved in transport including financiers, ship owners and operators, manufacturers, builders and industry advisors. Those polled comprised 383 from the aviation sector, 314 from rail and 309 from shipping. (Editing by David Holmes)


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Filling up on petrol station offices

n">(Reuters.com) - Seeking a place to work out of the office that is quieter than a bustling coffee shop and provides drinks, printers, Wi-Fi and even petrol?

Regus, a provider of ready-to-use office space, thinks it has the answer.

It has teamed up with Shell Germany to open up workplace hubs and lounges in 70 petrol stations in and around Berlin that will provide Wi-Fi hotspots, scanners, printers, phone charging and even meeting rooms, depending on the space available.

"You already see people working in Starbucks, hotel lobbies. They want facilities they're not getting there though, such as printers, phone charging, the ability to sit somewhere quiet and make a phone call," Phil Kemp, global managing director for Regus Third Place told Reuters.

The hubs are what Regus terms the 'third place' for workers, the first and second being the office and the home. Working in this way is a trend that is being driven by the explosion in tablet computers and smartphones.

"People are no longer bound by the nine-to-five, or having to physically be in an office," Kemp said.

"With a mixture of the office, home and third place, you can be there to pick up the children from school, get to that important event and cut down on commuting times," he added.

The Shell deal is part of a wider strategy to bring these third places to air, road, rail and retail locations all over the world.

Regus has already set up hubs within four Staples office stores in the UK, and has a series of workhubs on the rail network in the Netherlands. It is in talks with airports too, but has not announced any deals yet.

"We're trying to do this globally; we'll focus on Western Europe and the United States initially and then look to spread further," Kemp said.

Regus doesn't break down numbers for its Third Place activities, saying it is too soon as the unit is still in the start-up phase. Overall the group has revenue of 1.24 billion pounds, generated from over 1,500 locations in 100 countries.

(Reporting by Victoria Bryan. Editing by Peter Myers)


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48 hours in Rochester, New York

By Ben Dobbin

ROCHESTER, New York | Fri Mar 15, 2013 9:37am EDT

ROCHESTER, New York (Reuters) - Synonymous with film photography, lilacs and classical music, Rochester offers an unusual array of attractions for a mid-sized U.S. city that brought industrial prowess to a scenic river gorge on Lake Ontario's southern shore.

From top-ranked golf courses and national-landmark house museums to a children's emporium of play and America's oldest municipal park-garden cemetery, the city in western New York is crammed with surprises for visitors of all interests.

Its glacier-carved linchpin is a trio of waterfalls trumpeting the Genesee River's thunderous descent into Lake Ontario.

Reuters correspondents with local knowledge help visitors get the most out of a short stay in Rochester (pop. 210,855), variously known over two centuries as the Flour City, the Flower City and, less so of late, the World's Image Center.

FRIDAY

5:30 p.m. - Dinner at Dinosaur Barbecue (www.dinosaurbarbque.com), a honky tonk rib joint tucked into a former railroad station overlooking the river. Take in a view of the unstoppable torrent from the adjacent Court Street Bridge before digging in to brisket, cornbread and tomato-cucumber salad.

7 p.m. - Head back across the bridge to Blue Cross Arena (www.bluecrossarena.com) for a dash of ice-hockey escapades hollering on the Rochester Americans. For spring and summer alternatives, catch a Rochester Red Wings baseball game at Frontier Field (www.rochesterredwings.com) or the Rochester Rhinos soccer team at Sahlen's Stadium (www.rhinossoccer.com).

For people who prefer stage or dance, there's Geva Theatre (www.gevatheatre.org) or an occasional hometown performance by the top-notch Garth Fagan dance troupe (www.garthfagandance.org).

9:30 p.m. - End the day with a Genesee cream ale or Finger Lakes Riesling and a twirl on the dance floor at one of an assortment of bars and music halls that abound in the lively East End.

SATURDAY

9 a.m. - Try yogurt and granola plus an egg Danish - caramelized onions baked in fluffy pastry topped with an egg - at Flower City Bread in the Rochester Public Market (www.cityofrochester.gov/publicmarket). This magnet for bargain food shoppers, situated since 1905 on Union Street in the gritty northeast section, has a ring of casual eateries.

10:30 a.m. - Head to the Genesee River at its most spectacular stretch north of downtown for a peek into the city's water-powered origins. Repurposed factories and remnants of a once flourishing flour industry form a ghostly backdrop to the 90-foot (27.4 meter) cascade known as High Falls.

Among panoramic vantage points above the waterfall and its wide gorge basin are a pedestrian bridge and the rooftop patio of a pub-style restaurant in Genesee Beer and Ale brewery (www.geneseebeer.com/brew-house).

For more outdoors adventure, take a short drive north to a path behind Maplewood Park's rose garden that descends close to river level in the nearly 200-foot-deep gorge.

11:30 a.m. - The red-brick Victorian home of women's rights crusader Susan B. Anthony (www.susanbanthonyhouse.org) is a highlight among memorials concentrated in upstate New York that extol women's achievements in molding the nation.

Step into the parlor where Anthony was arrested after daring to vote in 1872. The home contains the trademark alligator bag she carried on frequent travels, and the bed she died in after delivering her "Failure is Impossible" speech in Washington in 1906.

12:30 - Cross downtown into the South Wedge neighborhood for lunch at Mise en Place (miseenplacemarket.com), a modest grocery-cum-diner with window tables looking out at a string of rib restaurants, pubs and bakeries along South Avenue. Cheesy Eddie's is a stalwart for cheesecake, while newcomers include The Little Bleu Cheese Shop and Hedonist Artisan Chocolates and Hedonist Artisan Ice Cream.

1:30 p.m. - Memorial Art Gallery (mag.rochester.edu), located for 100 years in an Italian Renaissance-style architectural gem in the East-side arts district, features an eclectic collection of 12,000 works of art, from Impressionist paintings to metal sculptures by hometown luminary Albert Paley.

Search out the only full-size Italian Baroque organ in North America, a 600-pipe, fully restored instrument built around 1770 that is played at periodic recitals by students at the acclaimed Eastman School of Music.

Children in tow? A popular alternative is The Strong (www.museumofplay.org), the second-largest museum devoted to children in the United States. Among dozens of interactive educational exhibits are a butterfly garden, a streetscape from television's Sesame Street and a whaling ship.

3 p.m. - Stroll from the art gallery along University Avenue. Dawdle over coffee or antiques at the Flatiron building or photo art at Image City Photography Gallery.

3:30 p.m. - The walk extends to George Eastman House (www.eastmanhouse.org), the world's oldest museum of photography and motion pictures with an archive of 400,000 images stretching back to 1830s daguerreotypes.

View old cameras, famous original photos and film reels at Eastman's majestic 1905 Colonial Revival mansion and villa-style gardens. The patriarch of popular photography, Eastman founded Eastman Kodak Co, which ruled the world of film photography for over a century but has been brought to its knees by a swift shift to the digital technology it helped pioneer but couldn't capitalize on.

6:30 p.m. - For a cut-above meal, try the restaurant Good Luck (www.restaurantgoodluck.com). Its tapas-style dishes are meant to be shared, from red lentils to smoked pork shank.

9 p.m. - Head to The Little (www.thelittle.org) for an indie, foreign or art film in a funky 1929 Art Deco theater on East Avenue.

SUNDAY

8:30 a.m. - Start the day with French toast or Eggs Benedict at The Frog Pond (eatatthefrogpond.com/) in the fashionable Park Avenue district.

10 a.m. - On the edge of downtown is Mount Hope Cemetery (www.cityofrochester.gov/mounthope), a 196-acre arboretum favored by dog walkers, history buffs and curious souls. A classic example of a pre-Civil War "rural cemetery," Mount Hope is a heavily wooded jumble of ridges, ravines and meadows with gravestones and mausoleums set amid fountains, ornate sculptures and stone terraces fringed with wildflowers and pines.

11 a.m. - Across the street, stroll through Frederick Law Olmsted-designed Highland Park (www.monroecounty.gov/parks-highland.php), famous for its lilac bushes and a floral, food, art and musical festival in May that serves as the true advent of spring in a city where snowfall tops 100 inches (2.5 meters) in a typical winter.

12:30 - Lunch at The Food Bar in the suburb of Pittsford.

1:30 p.m. - Tee off at one of the Rochester region's 90-plus golf courses to get a feel for the undulating, tree-framed terrain the world's top golfers will encounter at two majors here this year: the PGA Championship at Oak Hill in Pittsford on August 5-11 and the Wegmans LPGA Championship at nearby Locust Hill from June 3-9 (www.golfrochesterguide.net/). (Editing by Patricia Reaney and Jim Marshall)


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Top 10 stopover stays

The Chinese Maritime Safety Administration's Haixun 31 maritime patrol vessel is seen docked in Singapore June 20, 2011. REUTERS/Pablo Sanchez

The Chinese Maritime Safety Administration's Haixun 31 maritime patrol vessel is seen docked in Singapore June 20, 2011.

Credit: Reuters/Pablo Sanchez

TOKYO | Fri Mar 15, 2013 9:54am EDT

TOKYO (Reuters) - Spending a night between destinations in a stopover city and need a place to stay? Online boutique hotel experts Mr & Mrs Smith (www.mrandmrssmith.com) have come up with 10 hotels for a memorable stopover. Reuters has not endorsed this list.

1. Best for resort relaxation: Capella Singapore, Singapore Languishing on Sentosa Island, just a 15-minute taxi hop south of the city centre, Capella Singapore hotel in Singapore feels a relaxing world away. A tranquil resort, the 112-room heritage-modern hybrid has a graceful colonial building, art works dotted around the manicured grounds and a triple-tier pool with South China Sea views.

2. Best for gourmet dining: The Landmark Mandarin Oriental, Hong Kong, China

A day-spa with 113 contemporary guest rooms, The Landmark Mandarin Oriental hotel in Hong Kong gives good stopover. This stylish skyscraper is in the heart of Central's retail district. After a hard day's shopping, bag a table at two-Michelin-starred Amber restaurant, a gold-hued space where chef Richard Ekkebus whips up modern French cuisine.

3. Best for sports-meets-shopping: Desert Palm, Dubai, United Arab Emirates

The Desert Palm hotel in Dubai is sister to the Maldives' Huvafen Fushi. This 38-room Italo-Arab urban retreat sprawls over a private polo estate. Saddle up at the riding school, play a game of tennis or soak up views of the polo fields from the lavish outdoor pool. Juggle bargain-hunting in the souks with holistic pampering at in-house spa Lime.

4. Best for a riverside retreat: The Siam, Bangkok, Thailand

The art-deco Siam hotel in Bangkok has a calm aura thanks to its riverside setting in the exclusive royal Dusit quarter. Boasting Bangkok's only pool villas, it has 39 spacious boudoirs with a Thai cooking school, a Muay Thai kickboxing gym, screening room and Spa by Sodashi.

5. Best for chilling out: Villa Samadhi, Kuala Lumpur, Malaysia

A sanctuary in the capital's leafy embassy enclave, Villa Samadhi hotel in Kuala Lumpur takes its name from the Sanskrit word for 'journey'. There are 21 private rooms arranged around a curvy, central pool. In-house Mandi-Mandi restaurant serves Malay and Italian fare or the hotel can point you to its smart sister restaurants in town.

6. Best for city buzz: Dean Street Townhouse, London, UK

The ultra-central Dean Street Townhouse hotel in Soho is in the middle of the action. Surrounded by a warren of happening cafés, bars and restaurants and tempting shopping, you can access all areas here, including theatres, museums and art galleries. With just 39 rooms, this hip haven also plays host to a very British brasserie, peppered with art works by Hirst, Emin and co..

7. Best for rooftop romance: Petit Ermitage, Los Angeles, United States

Just off Santa Monica Boulevard in West Hollywood, Petit Ermitage boutique hotel in Los Angeles brings bohemian romance to a sojourn in LA. Dine in the outdoor restaurant which doubles as a butterfly and hummingbird haven, watch the sunset from the deck by the outdoor fireplace or sip a mojito by the rooftop pool. The owner's art collection adds drama to the 80 suites.

8. Best for surf style: The Modern Honolulu, Honolulu, United States

The Modern Honolulu boutique hotel near Waikiki Beach makes for a soft landing. Surfboards decorate the lobby and the 353 white rooms star ukuleles and vibrant sarongs. Hawaiian culture continues with Lomi Lomi spa massages and there are two pools.

9. Best for intimate affairs: Hotel DeBrett, Auckland, New Zealand

The intimate 25-room Hotel DeBrett in Auckland , right in the CBD, is just a stroll from the best shopping, bar-cruising and island-hopping. Art deco goes Pop indoors, with rainbow-bright, stripy rugs, retro furniture and kooky bedheads. Outside, High Street hosts many of the best NZ fashion labels for smart souvenirs.

10. Best for a hipster haven: Hôtel Americano, New York, United States

Hip Hôtel Americano in New York is just a hop from artsy Chelsea. This 56-room hot spot is a hit with the fashion set. Bedrooms have a minimal ryokan feel, with sleek, low-rise platform beds and there is an edgy rooftop pool and bar. (Editing by Elaine Lies)


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U.S. appeals court revives lawsuit vs United Airlines over wheelchair

A United Airlines' Boeing Co's 787 Dreamliner plane approaches to land at New Tokyo international airport in Narita, east of Tokyo, on its flight from Los Angeles, January 17, 2013. REUTERS/Toru Hanai

A United Airlines' Boeing Co's 787 Dreamliner plane approaches to land at New Tokyo international airport in Narita, east of Tokyo, on its flight from Los Angeles, January 17, 2013.

Credit: Reuters/Toru Hanai

By Dan Levine

SAN FRANCISCO | Wed Mar 13, 2013 6:39am EDT

SAN FRANCISCO (Reuters) - A U.S. appeals court on Tuesday revived a lawsuit against United Continental Holdings Inc's United Airlines that was brought by a woman who claimed she was not promptly provided a wheelchair in an airport when she asked for one.

The opinion, from the 9th U.S. Circuit Court of Appeals in San Francisco, said federal law did not pre-empt the woman's personal injury claims under state law.

A representative for United could not immediately be reached for comment.

Mark Meuser, an attorney for plaintiff Michelle Gilstrap, who has difficulty walking, said some lower court judges had disagreed about whether individuals should be able to bring claims for injuries in an airplane or terminal.

"This is a really big deal for disabled Americans across the country," Meuser said.

Gilstrap had difficulty walking due to a collapsed disc in her back and osteoarthritis, according to the court opinion. During two separate plane trips in 2008 and 2009, she alleged that United failed to supply a wheelchair on some occasions.

She also said United agents yelled at her, doubted whether she really needed a wheelchair and ordered her to stand in line, which she could not do because of her condition.

Gilstrap sued, and a Los Angeles federal judge dismissed her case. In Tuesday's three-judge ruling, the 9th Circuit said Gilstrap could not pursue her claims under the Americans for Disabilities Act.

However, the court ruled that Gilstrap's claims, including emotional distress and negligence, under state law were not pre-empted by the Air Carrier Access Act. The appeals court remanded the case for further proceedings.

The case in the 9th Circuit is Michelle Gilstrap vs. United Air Lines Inc., 11-55271.

(Reporting by Dan Levine; Editing by Lisa Von Ahn)


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